# Senior Customer Marketing Specialist (Austin TX - Hybrid) at Motive

- Company: Motive
- What the company does: Motive provides an integrated platform to help improve the safety, productivity, and profitability of fleet operations for the physical economy. Backed by Kleiner Perkins.
- Company website: https://go.gomotive.com/
- Type: Startups
- Level: Senior
- Location: Hybrid - Austin, Texas
- Work setup: Hybrid
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://job-boards.greenhouse.io/gomotive/jobs/8811944002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/motive-senior-customer-marketing-specialist-austin-tx-hybrid/

## About the role

Motive is hiring a Senior Customer Marketing Specialist to own and execute customer engagement and advocacy programs that drive retention, expansion, and brand credibility. In this role, you will build, scale, and nurture a thriving online customer community while managing incoming advocacy initiatives. This is a hands-on, individual contributor role for someone who enjoys building programs from the ground up and running them end-to-end. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience)
- 3–5 years of experience in customer marketing, customer references, online reviews, advocacy, community, or lifecycle marketing within a B2B technology company
- Proven experience launching and managing customer marketing and retention/expansion-focused programs
- Ability to balance customer empathy with business priorities when managing advocacy requests
- Strong storytelling, writing, and customer communication skills
- Strong organizational skills with attention to detail across systems, timelines, and customer touchpoints

Tags: Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/motive-senior-customer-marketing-specialist-austin-tx-hybrid/