# AI Strategist at Mutiny

- Company: Mutiny
- What the company does: Be the one buyers remember. Join the frontier of how the best enterprise sales teams operate. Backed by Insight, Sequoia and Y Combinator.
- Company website: https://www.mutinyhq.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: In person in New York City
- Work setup: On-site
- Pay: $150K to $190K base salary per year (USD)
- Posted: 2026-04-28
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/Mutiny/c152fd1d-1f53-468b-923c-d29a3afaec0c
- Page: https://www.1752.vc/careers/jobs/mutiny-ai-strategist/

## About the role

Most CS roles are graded on how few problems the customer has. You'll be graded on how much they grow. As a growth strategist at Mutiny, you'll own a book of managed accounts and become the reason teams at customers like Rippling, Uber, and Snowflake get more out of AI than their peers. CS isn't a support function here. It's how we turn early traction into the customer base that defines a category.

## What they're looking for

- Customer outcomes are personal. Seeing a customer hit a milestone is what gets you out of bed. Their goals are your goals. You don't celebrate the renewal, you celebrate the result that made it inevitable
- The expert in the room. You dig into how the product works, how the customer's business works, and how to connect the two. You create "aha" moments by tailoring advice to what each customer actually needs
- Trust comes quickly. Customers feel like you're genuinely in their corner. You're empathetic, direct, and you always bring context and a clear ask when you need something from them
- Precision communicator. Crisp follow-up emails. EBRs that tell a real story. Complex concepts in simple terms, with no jargon to hide behind
- Scrappy and resourceful. You don't wait for a perfect process. You figure things out, document what works, and leave it easier for the next person
- Renewal mindset. You're building the case for why a customer should stay and grow, not scrambling when it comes up. Adoption and health are the leading indicators you watch

Tags: Go to Market