# Senior Support Engineer | Remote | North America at n8n

- Company: n8n
- What the company does: n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, giving technical teams the flexibility of code with the speed of no-code. Backed by Accel, Sequoia and Redpoint.
- Company website: https://n8n.io/
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $121K to $148K base salary per year (USD)
- Posted: 2026-08-19
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/n8n/96d809df-d383-417b-8906-37c6028304f2
- Page: https://www.1752.vc/careers/jobs/n8n-senior-support-engineer-remote-north-america/

## About the role

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register . Our support team keeps expanding, and we’re looking for a Senior Support Engineer to help us raise the technical depth and quality of support as n8n grows across increasingly complex enterprise use cases.

## What they're looking for

- Senior technical support experience: You have 5+ years of experience in technical support, support engineering, or another customer-facing engineering role and are comfortable owning complex problems end to end
- Enterprise customer experience: You have experience supporting technically sophisticated customers where reliability, urgency, clear communication, and stakeholder management matter
- APIs & integrations: You have a strong understanding of APIs, webhooks, authentication, data flows, and integrations and can systematically troubleshoot where things are breaking
- Networking fundamentals: You have strong knowledge of concepts including DNS, HTTP/HTTPS, TCP/IP, proxies, certificates, and common connectivity issues
- Kubernetes: You have hands-on experience troubleshooting applications running in Kubernetes environments
- Technical fluency: You are comfortable working with JavaScript, Node.js, Docker, logs, and developer tools to investigate and reproduce technical problems

Tags: Sales