# IT Support Lead at Nadia Care

- Company: Nadia Care
- What the company does: Nadia Care is a maternal health company on a mission to support mothers through every step of the pregnancy journey and after their baby is born. Backed by Flare Capital Partners.
- Company website: https://nadiacare.com
- Type: Startups
- Level: Senior
- Location: Philadelphia, Pennsylvania, United States
- Work setup: On-site
- Pay: $70K to $80K base salary per year (USD)
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://job-boards.greenhouse.io/nadiacare/jobs/4412054009
- Page: https://www.1752.vc/careers/jobs/nadia-care-it-support-lead/

## About the role

We are seeking an IT Support Lead to own day-to-day IT operations, user lifecycle management (onboarding/offboarding), and identity & access management (IAM) for our growing, distributed team. This role goes beyond execution; you'll set the standards, own the processes end-to-end, and serve as the primary technical escalation point and the CISO's key operational partner on access and security matters.

## What they're looking for

- 4-6+ years of IT support experience, including experience as the senior or sole IT resource
- 2-3 years of experience in a startup environment
- Demonstrated experience being the “one-person IT department” handling infrastructure, security, device management, IAM, and end-user support simultaneously without a larger team to lean on
- Strong working knowledge of security fundamentals: endpoint protection, identity/access security, encryption, patch management, and security best practices in a remote-first environment
- Experience handling PHI and working in HIPAA-regulated environments
- Strong written and verbal communication skills, with the ability to explain technical issues to non-technical staff and represent IT to leadership

Tags: Finance and Administration

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/nadia-care-it-support-lead/