# Strategic Customer Success Manager (Associations) at Natter

- Company: Natter
- What the company does: Gather and summarise people-powered insights at scale. Backed by Costanoa Ventures.
- Company website: https://trynatter.com
- Type: Startups
- Level: Senior
- Location: US - East Coast
- Work setup: Remote
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.ashbyhq.com/Natter/f7254c14-aa99-49b0-9507-5e99aa1c3fc8?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/natter-strategic-customer-success-manager-associations/

## About the role

This is not a book-of-business handover. You will be our first Customer Success Manager in the US dedicated to associations. You will build the function from the ground up as we open a new vertical. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 7+ years’ experience in Customer Success, Account Management, or a similar client-facing role at a SaaS company or management consulting (MBB or equivalent)
- Experience working with or inside associations, professional societies, trade organizations or other membership bodies is a strong advantage
- Experience managing strategic accounts with complex stakeholder ecosystems, including boards, committees and volunteer leadership
- A track record of building a function, process or playbook from scratch, ideally at an early-stage company
- Strategic, customer-centric mindset with a track record of identifying and driving growth opportunities within accounts
- Exceptional presentation, written and verbal communication skills, with the ability to engage both technical and non-technical audiences

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/natter-strategic-customer-success-manager-associations/