# Strategic Customer Success Manager at Natter

- Company: Natter
- What the company does: Gather and summarise people-powered insights at scale. Backed by Costanoa Ventures.
- Company website: https://trynatter.com
- Type: Startups
- Level: Senior
- Location: New York
- Work setup: Remote
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.ashbyhq.com/Natter/5a06b057-b9e9-4655-bfea-4df02d930caa?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/natter-strategic-customer-success-manager/

## About the role

Post a successful Series A raise, we’re growing our CS team. We’re looking for a highly motivated and experienced Strategic Customer Success Manager to help build and retain strong relationships with our Large Enterprise clients. In this role, you will be responsible for ensuring the success and satisfaction of our Enterprise customers by building strong relationships, driving adoption, and identifying opportunities for growth. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 7+ years’ experience in Customer Success, Account Management, or a similar client-facing role at a SaaS company or management consulting (MBB or equivalent)
- Experience managing strategic accounts with complex stakeholder ecosystems
- Strategic, customer-centric mindset with a track record of identifying and driving growth opportunities within accounts
- Exceptional presentation, written, and verbal communication skills, with the ability to engage both technical and non-technical audiences
- Comfortable navigating C-level conversations and facilitating high-impact meetings
- Strong commercial acumen, able to identify value drivers and influence buying behaviour

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/natter-strategic-customer-success-manager/