# Trust & Safety Specialist at Neighbor

- Company: Neighbor
- What the company does: Storage units and parking at half the cost of traditional storage providers. A bold, new take on storage. Backed by a16z.
- Company website: https://www.neighbor.com
- Type: Startups
- Level: Mid level
- Location: Lehi, UT
- Work setup: On-site
- Posted: 2026-07-27
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/neighbor/c134acae-0b8d-4197-886c-5e9d4ff53a17
- Page: https://www.1752.vc/careers/jobs/neighbor-trust-and-safety-specialist/

## About the role

We are looking for phenomenal individuals to help to solve our Neighbors’ biggest challenges. As a Trust & Safety Specialist, you will engage directly with our renters, hosts, and internal team members in the pursuit of creating an exceptional customer experience. We need to move fast, scale quickly, and create extraordinary support experiences for our users. The ideal candidate for this role is a hands-on professional, a strategic thinker, and possesses a passion for building customer-centric organizations.

## What they're looking for

- 1 year of direct customer service or customer resolution experience
- Ability to work without significant oversight in a fast-changing environment
- Self-starter, detail-oriented, and analytical
- Personable, professional, and able to talk to customers in a concise, Neighborly manner
- Extremely proficient in English writing
- Experience in peer-to-peer marketplace is a plus

Tags: Customer Experience