# Solution Architect – AI / GenAI (Salesforce / ServiceNow) at Neuron7

- Company: Neuron7
- What the company does: The only AI agent purpose-built for complex service operations. Prevent failures before they reach customers with AI-guided troubleshooting, predictive recommendations, and knowledge preservation. Backed by Battery.
- Company website: https://neuron7.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Bay Area
- Work setup: Remote
- Posted: 2026-05-25
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/neuron7/e5916841-0cde-40e1-95b2-ac4ad8786e25
- Page: https://www.1752.vc/careers/jobs/neuron7-solution-architect-ai-genai-salesforce-servicenow/

## About the role

We are looking for a highly skilled Solution Architect with deep expertise in Salesforce or ServiceNow ecosystems , combined with strong experience in AI/GenAI implementations . This role will focus on designing and delivering enterprise-grade solutions leveraging LLMs, RAG architectures, NLP, and AI integrations for Field Service and Customer Service workflows.

## What they're looking for

- 8–15+ years of experience in solution architecture / enterprise systems
- Strong hands-on experience with Salesforce (Service Cloud / Field Service) or ServiceNow (ITSM / CSM / FSM)
- Proven experience in AI/GenAI implementations (LLMs, RAG, NLP, semantic search)
- Experience integrating AI solutions with enterprise platforms via APIs and microservices
- Solid understanding of cloud platforms (AWS/Azure/GCP) and distributed systems
- Experience with data pipelines, vector databases, embeddings, and retrieval systems

Tags: Data Science