# Associate Technical Success Manager at New Relic

- Company: New Relic
- What the company does: Backed by Accel and Insight.
- Company website: http://www.newrelic.com
- Type: Startups
- Level: Senior
- Location: Atlanta, Georgia, USA; Chicago, Illinois, USA; Houston, Texas, USA; Miami, Florida, USA
- Work setup: On-site
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://job-boards.greenhouse.io/newrelic/jobs/5398125008
- Page: https://www.1752.vc/careers/jobs/new-relic-associate-technical-success-manager/

## About the role

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

## What they're looking for

- Enterprise Customer Focus: 2+ years of demonstrated experience working directly with enterprise customers to drive technical adoption, customer success, or account expansion
- Technical & Sales Orientation: Strong technical background combined with a robust sales/customer orientation, including the ability to build business justifications for expansion
- Observability & Performance Monitoring: An interest in or previous experience with performance monitoring and observability tools (infrastructure, application, web/mobile, or user experience)
- Technical Architecture Foundations: Familiarity with modern IT environments (cloud platforms like AWS/Azure/GCP, Kubernetes, or SRE practices) and foundational knowledge of coding/scripting languages
- Planning & Execution: Ability to design and execute customer-facing project plans, technical roadmaps, and keep highly organized documentation
- Communication Excellence: Exceptional presentation skills with a desire to learn new technologies and translate complex topics for both developers and executive leaders

Tags: Technical Solution Sales