# IT Operations Specialist at Nex

- Company: Nex
- What the company does: We build and deploy AI agents that manage prospecting, qualification, CRM hygiene, forecasting, lead routing, revenue recovery, and all the complex revenue work in between, on autopilot. Backed by Y Combinator.
- Company website: https://nex.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: San Jose, California or Remote
- Work setup: Remote
- Posted: 2026-07-13
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/nex/jobs/5346058008
- Page: https://www.1752.vc/careers/jobs/nex-it-operations-specialist/

## About the role

We are looking for a dedicated and detail-oriented IT Operations Specialist to run day-to-day IT operations at Nex. Based in our San Jose office (hybrid), you’ll own device lifecycle management, workspace networking, and access provisioning, while also providing remote support to our Hong Kong office. You will play a critical part in keeping employees productive, secure, and equipped with reliable technology as we scale.

## What they're looking for

- 2–5 years of experience in IT support, IT operations, or systems administration
- Hands-on experience with device management (e.g., MDM tools such as Jamf, Intune, or similar)
- Working knowledge of corporate account and productivity platforms (e.g., Google Workspace admin console)
- Familiarity with core networking concepts (Wi-Fi, VPN, firewalls) and videoconferencing hardware/software (e.g., Zoom Rooms)
- Experience with endpoint security tools (anti-virus/EDR) and basic access-control administration (e.g., 2FA)
- Strong troubleshooting skills and a service-oriented approach to internal IT support

Tags: Operations