# Senior Account Manager - API Platform at NexHealth

- Company: NexHealth
- What the company does: NexHealth connects every step of the patient journey to your practice management system so that the patient shows up ready.
- Company website: https://www.nexhealth.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-06-18
- Apply by: 2026-10-08
- Apply: https://www.nexhealth.com/careers/open-positions?gh_jid=6093803004
- Page: https://www.1752.vc/careers/jobs/nexhealth-senior-account-manager-api-platform/

## About the role

The Synchronizer API is the strategic core of NexHealth. Hundreds of health-tech companies, from innovative venture-backed AI startups to established healthcare enterprises, are in production on it today. The foundational work is done. What determines the revenue trajectory from here is how deeply those companies expand.

## What they're looking for

- Own revenue expansion for the existing customer base. Your primary metric is net revenue retention. You are accountable for growing the book, not just protecting it
- Identify and close upsell and cross-sell opportunities. Customers using one part of the API are often a fit for more. You know the product well enough to recognize the gap and make the case
- Manage a named account portfolio. You own a defined set of active customers. You know their integration depth, their business model, their growth plans, and the decision-makers on their team
- Run regular business reviews. Structured check-ins that cover usage trends, expansion opportunities, and roadmap alignment. These are revenue conversations with a technical backbone
- Build and execute expansion plans by account. For each account, you maintain a view of current ARR, potential ARR, and the specific actions required to close the gap
- Work closely with Engineering and Solutions Engineering on complex technical questions. When a customer needs architectural guidance, you facilitate it. You stay in the commercial driver's seat

Tags: Customer Success