# Player Support Specialist at Nexon

- Company: Nexon
- Company website: https://www.nexon.com
- Type: Startups
- Level: Mid level
- Location: El Segundo, CA (Hybrid)
- Work setup: Hybrid
- Posted: date not listed
- Apply by: 2026-12-17
- Apply: https://careers.jobscore.com/apply_flow/applications/go?job_id=cKMl2JCmrcnRl4TyHENB4X&ref=rss&sid=68&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/nexon-player-support-specialist/

## About the role

The Mabinogi Player Support Specialist (Temp-to-Hire) is responsible for addressing escalated T2 tickets and making decisions on disputed accounts. As an advocate for our player base, the Player Support Specialist will also report game issues and feedback to the Production Team to maintain high levels of player satisfaction. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 1+ year of game industry Player Support experience (required)
- 1 + year of handling escalated tickets (T2 and above)
- Good communication skills
- Excellent writing skills
- Good typing skills
- Proficient with Microsoft Office (Word, Excel)


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/nexon-player-support-specialist/