# Simplified Chinese Player Support Specialist at Nexon

- Company: Nexon
- Company website: https://www.nexon.com
- Type: Startups
- Level: Mid level
- Location: El Segundo, CA (Hybrid)
- Work setup: Hybrid
- Posted: date not listed
- Apply by: 2026-11-12
- Apply: https://careers.jobscore.com/apply_flow/applications/go?job_id=dEh6nkC7faEz4PiETdpLpO&ref=rss&sid=68
- Page: https://www.1752.vc/careers/jobs/nexon-simplified-chinese-player-support-specialist/

## About the role

The Simplified Chinese Player Support Specialist is responsible for addressing escalated T2 tickets and making decisions on disputed accounts. This specialized role focuses on delivering native-level Simplified Chinese language support, serving as a dedicated resource for Simplified Chinese-speaking MapleStory players and ensuring culturally informed, accurate communication.

## What they're looking for

- 1+ year of game industry Player Support experience (required)
- 1 + year of handling escalated tickets (T2 and above)
- Native-level fluency in Simplified Chinese with strong English proficiency (required)
- Good communication skills
- Excellent writing skills
- Good typing skills