# Insurance Customer Service Lead at Next Insurance

- Company: Next Insurance
- What the company does: Protect your small business with ERGO NEXT Insurance. Fast quotes. Instant coverage with competitive rates. Totally tailored for 1,300+ professions. Backed by Battery.
- Company website: http://www.nextinsurance.com/
- Type: Startups
- Level: Senior
- Location: Rochester, NY
- Work setup: On-site
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://job-boards.greenhouse.io/nextinsurance66/jobs/8036141003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/next-insurance-lead-insurance-advisor/

## About the role

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ( https://consumer.ftc.gov/articles/job-scams ), or you can contact your local law enforcement agency. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Report to and support the Service Department Manager in daily operations, contributing ideas for process improvements and technology enhancements
- Directly manage an assigned team of Insurance Advisors and collaborate cross-functionally with other teams and leadership to improve service delivery across the policy lifecycle
- Conduct regular team meetings to communicate team goals, performance updates, upcoming events/training, product updates, process enhancements, and overall company direction
- Answer questions, assist with complex problems, and ensure work complies with quality standards and guidelines, while identifying opportunities for automation, AI support, and skills enhancement

Tags: A-Team

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/next-insurance-lead-insurance-advisor/