# DEX Operations Architect at Nexthink

- Company: Nexthink
- What the company does: Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before... Backed by Index.
- Company website: http://nexthink.com/
- Type: Startups
- Level: Mid level
- Location: Boston, MA
- Work setup: On-site
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://jobs.smartrecruiters.com/Nexthink/744000153830060?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/nexthink-dex-operations-architect/

## About the role

You will be embedded with customer IT leadership as a working partner, helping them identify, design, and deliver operational improvements that provide quantifiable outcomes. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5-8+ years in IT operations, IT service management, IT strategy, or related enterprise IT leadership roles
- Demonstrated expertise in IT operating models, process redesign, and organisational change management
- Track record of leading cross-functional initiatives and securing buy-in from IT executives and business stakeholders
- Ability to translate between technical IT language and business outcomes
- Experience with IT service delivery transformation or enterprise software platforms
- Strong problem-solving and systems-thinking skills, ability to map complex dependencies and workflows

Tags: CSM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/nexthink-dex-operations-architect/