# Manager, Customer Operations at Nexthink

- Company: Nexthink
- What the company does: Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Backed by Index.
- Company website: http://nexthink.com/
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: On-site
- Posted: 2026-10-05
- Apply by: 2026-11-19
- Apply: https://jobs.smartrecruiters.com/Nexthink/744000153545509?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/nexthink-manager-customer-operations/

## About the role

Own the integrity of the company's bookings process end-to-end, enforcing the controls that protect revenue accuracy and support audit readiness. Drive accurate, timely billing across License, Subscription, and Professional Services contracts, reducing errors and accelerating cash collection. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Proven leadership experience in a fast-scaling software or SaaS environment, with a track record of building high-performing operations teams
- Deep understanding of the Quote-to-Cash cycle and the levers that drive revenue accuracy and efficiency
- Strong Salesforce expertise, familiarity with NetSuite, Zuora, Conga, SFDC CPQ, or comparable ERP/billing tools is a plus
- Exceptional communication skills across all levels, from CFO to junior analyst
- A genuine ownership mindset and structured project management skills, comfortable running multiple workstreams in a high-pace environment
- Partner/channel operations experience — familiarity with reseller or distributor ecosystems is a strong plus

Tags: Sales Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/nexthink-manager-customer-operations/