# Lead AI Project Manager, CX at NICE

- Company: NICE
- What the company does: NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
- Company website: https://www.nice.org.uk
- Type: Startups (AI role)
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Posted: 2026-06-19
- Apply by: 2026-10-12
- Apply: https://boards.eu.greenhouse.io/nice/jobs/4831290101?gh_jid=4831290101
- Page: https://www.1752.vc/careers/jobs/nice-lead-ai-project-manager-cx/

## About the role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

## What they're looking for

- 8+ years of project management experience leading complex, customer‑facing software delivery projects
- Proven success managing full end to end delivery using Agile, Waterfall, and hybrid methodologies
- Experience delivering technical, SaaS, and AI/GenAI projects
- Strong analytical skills with a track record of managing risks, revenue, and escalations
- Excellent communication & expectation management
- Advanced proficiency in project management and reporting tools (e.g., MS Project, Salesforce, Rocketlane, & Power BI)

Tags: GCO - Customer Success & Services