# Senior Technical Account Manager at NICE

- Company: NICE
- What the company does: NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
- Company website: https://www.nice.org.uk
- Type: Startups
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Posted: 2026-08-29
- Apply by: 2026-10-13
- Apply: https://boards.eu.greenhouse.io/nice/jobs/4944853101?gh_jid=4944853101
- Page: https://www.1752.vc/careers/jobs/nice-senior-technical-account-manager/

## About the role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

## What they're looking for

- 5+ years proven track record of successful Enterprise Account Relationship Management in either presales or post sales environment
- Excellent Communication and Presentation skills with both C-Level and day-to-day operations stakeholders
- Experience developing and executing Customer Success strategies for enterprise accounts
- Demonstrated ability to improve customer health, adoption, GRR, and NRR through proactive engagement and value-based account management
- Proven ability to lead cross-functional teams and drive accountability in matrixed organizations
- Experience conducting Executive Business Reviews, Success Reviews, renewal planning, and strategic account planning

Tags: GCO - Customer Success & Services