# Technical Support Engineer at NICE

- Company: NICE
- What the company does: NICE helps practitioners and commissioners get the best care to patients, fast, while ensuring value for the taxpayer.
- Company website: https://www.nice.org.uk
- Type: Startups
- Level: Mid level
- Location: USA - Hoboken, NJ
- Work setup: On-site
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://boards.eu.greenhouse.io/nice/jobs/4968267101?gh_jid=4968267101
- Page: https://www.1752.vc/careers/jobs/nice-technical-support-engineer/

## About the role

We are seeking a skilled, adaptable, and customer-focused Support Engineer to join the NiCE Public Safety team supporting the NYC 911 Logging and Recording Solution. This role is responsible for deploying, maintaining, and supporting mission-critical public safety technologies that enable reliable emergency communications and recording capabilities.

## What they're looking for

- Experience supporting Logging and Recording Solutions within Public Safety or emergency communications environments
- Familiarity with Microsoft Azure Portal and Azure services
- Experience querying Web APIs and configuring application monitoring dashboards
- Technical writing experience and strong documentation skills
- Experience managing enterprise patch deployments across large-scale environments
- Hands-on experience configuring and troubleshooting HP server hardware

Tags: VM, Public Safety