# Enterprise Customer Success Manager at Nightfall

- Company: Nightfall
- What the company does: See and control sensitive data across AI agents, MCP servers, endpoints, and SaaS — in real time. Legacy tools can't see this, let alone stop it. Backed by Pear VC.
- Company website: https://nightfall.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Pay: $120K to $180K base salary per year (USD)
- Posted: 2026-01-14
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/nightfall-ai/764c742f-8ff2-4aa7-b773-6ff932e8c23c
- Page: https://www.1752.vc/careers/jobs/nightfall-enterprise-customer-success-manager/

## About the role

As an Enterprise Customer Success Manager at Nightfall AI, you will own strategic relationships with our largest customers and ensure they realize clear, measurable value from Nightfall’s AI-native data security platform. You’ll act as a trusted advisor to security, compliance, and engineering leaders—guiding customers from onboarding through renewal and expansion.

## What they're looking for

- 5+ years of experience in Customer Success, Technical Account Management, or Consulting in enterprise B2B SaaS
- This is a Technical CSM position that requires knowledge of endpoint deployments and AI
- Experience with security, compliance, or technical platforms strongly preferred
- Proven success owning renewals and expansion in complex enterprise environments
- Strong executive communication skills and ability to explain technical concepts clearly
- Organized, proactive, and comfortable operating in a fast-moving startup

Tags: GTM