# Associate Customer Success Manager at Nitra

- Company: Nitra
- What the company does: Backed by NEA.
- Company website: https://www.nitra.com/
- Type: Startups
- Level: Senior
- Location: Washington, District of Columbia, USA
- Work setup: Hybrid
- Pay: $50K to $55K base salary per year (USD)
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://jobs.lever.co/nitra/8382e3c2-1366-4ef6-a809-f1b32073ecc6
- Page: https://www.1752.vc/careers/jobs/nitra-associate-customer-success-manager/

## About the role

Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.

## What they're looking for

- 1–3 years of professional experience in a customer-facing, sales, account management, customer success, or support role
- Bachelor’s degree or equivalent
- Comfortable speaking with customers over the phone and handling a high volume of interactions
- Strong communication skills, both written and verbal
- Comfortable with outbound outreach and proactively contacting customers who are inactive or not using the product
- Strong problem-solving skills and the ability to quickly understand customer issues and determine next steps

Tags: Customer Success