# Intake & Operations Manager at NOCD

- Company: NOCD
- What the company does: About Noto Noto is an AI-enabled platform transforming speciality therapy to end the mental health crisis. Backed by F-Prime Capital.
- Company website: https://treatmyocd.com
- Type: Startups
- Level: Senior
- Location: Hybrid (Chicago, Illinois, US)
- Work setup: Hybrid
- Pay: $70K to $90K base salary per year (USD)
- Posted: 2026-08-21
- Apply by: 2026-10-19
- Apply: https://ats.rippling.com/nocd/jobs/4014b085-6484-4c86-8608-a2b1f3f0bc29?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/nocd-intake-and-operations-manager/

## About the role

As an Intake & Operations Manager at NOCD, you’ll play a pivotal role in shaping the first impression for new members and leading the team that helps them begin their treatment journey. This isn’t just a management position — it’s a high-visibility, career-growth opportunity to lead, coach, and scale a team in a mission-driven, fast-growing company. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Lead, coach, and motivate a high-performing team of Member Advocates, setting clear expectations and inspiring excellence
- Ensure call quality through regular auditing and feedback, raising the bar for every member interaction
- Monitor KPIs and team metrics daily, using data analytics to identify trends, remove barriers, and drive results
- Create individualized coaching and development plans to help team members consistently meet and exceed goals
- Own quality assurance initiatives and implement process improvements that elevate team performance
- Play a hands-on role in scaling operations within a fast-paced startup environment — bringing both strategic insight and a willingness to roll up your sleeves

Tags: Growth

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/nocd-intake-and-operations-manager/