# Technical Account Manager at Northbeam

- Company: Northbeam
- What the company does: Backed by GTMfund.
- Company website: https://northbeam.io
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://job-boards.greenhouse.io/northbeam/jobs/4712105006
- Page: https://www.1752.vc/careers/jobs/northbeam-technical-account-manager/

## About the role

You'll be the technical arm supporting Northbeam's existing business and the day-to-day technical counterpart to Customer Performance. Where Customer Performance owns the customer relationship and performance strategy, you'll own the technical health underneath it: configuration, data quality, tracking, integrations, and the pipelines that keep customer data flowing. You'll proactively identify risk, diagnose issues, solve what you can directly, and coordinate escalations through Support and Solutions Engineering.

## What they're looking for

- Experience in a technical, post-sale customer-facing role (Technical Account Manager, Technical Customer Success Manager, Solutions Engineer, Implementation Engineer, Support Engineer, or similar)
- Strong troubleshooting and root-cause analysis skills, with the ability to move from a customer symptom to a clear technical diagnosis and path forward
- Technical fluency across data flows, integrations, APIs, web tracking, ecommerce infrastructure, and the pipelines that move and transform customer data
- Comfort using logs, queries, APIs, dashboards, and lightweight scripts to investigate issues, validate data, and test assumptions
- Ability to manage technical health across a portfolio of customers, prioritize by severity and business impact, and stay organized through multiple active investigations
- Clear written and verbal communication, especially the ability to explain technical findings, tradeoffs, risks, and next steps to both technical and non-technical audiences

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/northbeam-technical-account-manager/