# Head of Customer Success at Nory

- Company: Nory
- What the company does: Nory is the all-in-one AI restaurant management system. Reduce food waste by 50%, cut labour costs by 25%, and save 100+ admin hours/month. Book a demo today. Backed by Accel.
- Company website: https://nory.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: New York
- Work setup: Remote
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/nory/437457c6-6692-4762-905b-34961315fdac
- Page: https://www.1752.vc/careers/jobs/nory-head-of-customer-success/

## About the role

This is not a traditional Head of Customer Success role. We’re looking for a leader who treats AI as the operating model for customer success – not a bolt-on. You’ll own retention, adoption, and expansion across our growing Global customer base, and you’ll build a CS function that is AI-native from day one: leaner, faster, and more proactive than a headcount-heavy team could ever be.

Tags: Customer Success