# (Sr) Lead, Retention Strategy & Operations at Nourish

- Company: Nourish
- What the company does: Achieve your desired health and wellness through personalized nutrition counseling. Nourish is the easiest way to find a registered dietitian and get it covered by your insurance. Find a dietitian today and start your telehealth appointments. Backed by Index, Y Combinator and Menlo.
- Company website: https://www.nourish.com/
- Type: Startups
- Level: Senior
- Location: New York, NY OR San Francisco, CA
- Work setup: On-site
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://job-boards.greenhouse.io/usenourish/jobs/5445426008?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/nourish-sr-lead-retention-strategy-and-operations/

## About the role

We're building a new growth function at Nourish focused on one of the biggest opportunities in our business: helping more patients successfully engage with and return to care. As an early member of the team, you'll own some of our highest-priority patient retention problems from 0→1 — identifying where patients are falling out of care, sizing the biggest opportunities, developing the strategy to address them, and driving solutions that measurably improve conversion, retention, and reactivation. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Identify and size the biggest opportunities across the patient journey, using quantitative and qualitative data to understand where we're losing patients and where we can drive the most impact on retention and LTV
- Own the strategy for high-priority retention problems , translating ambiguous business questions into clear hypotheses, roadmaps, and measurable goals
- Drive 0→1 initiatives from insight to impact — define the problem, develop the approach, align cross-functional partners, and own execution through launch, measurement, and iteration
- Own the metrics and experimentation roadmap for your area, turning data and experiments into clear insights on what's working and where we should invest
- Design and scale campaigns across email, SMS, push, and product touch points — building segmentation strategy, personalization frameworks, and journey architecture
- Partner with Product, Data, and Engineering to turn strategic opportunities into product experiences and scalable lifecycle capabilities

Tags: Growth Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/nourish-sr-lead-retention-strategy-and-operations/