# Digital Support Specialist at NYMBUS

- Company: NYMBUS
- What the company does: One connected platform for community banks and credit unions: core processing, digital banking, account opening, managed services, and governed AI. Backed by Insight.
- Company website: http://nymbus.com/
- Type: Startups
- Level: Mid level
- Location: Remote - United States
- Work setup: Remote
- Posted: 2026-10-08
- Apply by: 2026-11-23
- Apply: https://nymbus.com/careers?gh_jid=6220952004&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/nymbus-digital-support-specialist/

## About the role

The Digital Support Specialist provides front-line support to both consumer and business banking customers for our Launch clients. This role operates in a high-volume, fast-paced Contact Center environment and is responsible for delivering exceptional service through inbound phone calls, secure messages, chats, and other digital communication channels. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Associate’s Degree or equivalent experience in a related field
- 2+ years of experience in a financial institution, call center, or customer service role
- Experience supporting consumer and/or small business banking customers preferred
- Working knowledge of deposit accounts and basic business banking products
- Strong communication skills (verbal and written)
- Ability to multitask effectively in a multi-system environment

Tags: Digital Experience Center

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/nymbus-digital-support-specialist/