# Head of Commercial, Legal at Observe.AI

- Company: Observe.AI
- What the company does: Observe.AI brings AI agents for customer experience into one platform. Automate customer service with Voice AI, assist frontline teams in real time, analyze conversations, improve QA, and orchestrate voice and chat workflows with governance built for... Backed by SoftBank VF, Y Combinator and Entrepreneur First.
- Company website: https://www.observe.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: Redwood City, CA (Hybrid)
- Work setup: Hybrid
- Pay: $295K to $315K base salary per year (USD)
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://www.observe.ai/position?gh_jid=5470492008&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/observe-ai-head-of-commercial-legal/

## About the role

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai . Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience: 8–12 years of legal experience, with at least 5+ years in-house at a high-growth B2B SaaS preferred
- Growth-Stage Background: Hands-on legal leadership through scaling phases—from ~$25M to $150M+ ARR—in a private company environment
- Commercial & Strategic Expertise: Proven ability to manage complex, commercial contracts primarily for strategic and upper enterprise segment and high-impact partnership deals
- SaaS Fluency: Deep understanding of SaaS contracting models, data protection laws (e.g., GDPR, CCPA), and IP considerations
- Pragmatic Judgment: Business-first legal thinker with excellent negotiation, risk assessment, and problem-solving skills
- Leadership: Experience managing people and operating as the sole or most senior legal authority in a fast-paced environment

Tags: Legal

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/observe-ai-head-of-commercial-legal/