# Senior Client Support Specialist at Octus

- Company: Octus
- What the company does: Reorg Research offers its subscribers an informational advantage over its competitors by providing time-sensitive, market-moving, and independent news, commentary, and analysis on the distressed debt market. Backed by FinTech Collective.
- Company website: https://octus.com
- Type: Startups
- Level: Senior
- Location: Remote - US
- Work setup: Remote
- Pay: $110K to $125K base salary per year (USD)
- Posted: 2026-08-17
- Apply by: 2026-10-14
- Apply: https://job-boards.greenhouse.io/octus/jobs/5209451007
- Page: https://www.1752.vc/careers/jobs/octus-senior-client-support-specialist/

## About the role

The Senior Client Support Specialist will work closely with the Sky Road COO to document and develop enhanced support processes for trade workflows, trading templates, and application permission matrices for all Sky Road clients. They will also be responsible for application layout consistency across the Sky Road modules.

## What they're looking for

- Experience working in a support capacity
- Experience with Trade and Order Management systems or workflows
- Understanding of core financial data domains including issuers, instruments, industries, ratings, and pricing of financial products
- Strong Excell skills. Must possess the ability to join, pivot and summarize data
- Ability to troubleshoot support issues
- Attention to detail

Tags: Data & Workflow