# Director, Customer Success, Enterprise at Offerfit

- Company: Offerfit
- What the company does: Deliver 1:1 personalization with BrazeAI Decisioning Studio™. Use all your first-party data to maximize impact and create experiences unique to every customer. Backed by Menlo.
- Company website: https://offerfit.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: New York City
- Work setup: On-site
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://job-boards.greenhouse.io/braze/jobs/8164546
- Page: https://www.1752.vc/careers/jobs/offerfit-director-customer-success-enterprise-2/

## About the role

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

## What they're looking for

- 5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing
- 3+ years experience managing people managers
- Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc)
- You have exemplary written and verbal communication skills coupled with unparalleled follow up skills
- You build strong positive relationships with clients and colleagues
- You are known for being a team player

Tags: Customer Experience
