# Technical Content Manager at Okta

- Company: Okta
- What the company does: The Okta and Auth0 Platforms enable secure access, authentication, and automation — putting identity at the heart of business security and growth. Backed by Greylock, Khosla and Sequoia.
- Company website: https://www.okta.com/
- Type: Startups
- Level: Senior
- Location: Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC
- Work setup: On-site
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://www.okta.com/company/careers/opportunity/8164832?gh_jid=8164832&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/okta-technical-content-manager/

## About the role

We are seeking a seasoned Technical Engineer to serve in a specialized role focused on the quality, integrity, and AI readiness of our technical content. The Technical Content Manager is the definitive expert responsible for managing the complete lifecycle of knowledge assets within their domain. This hands-on role ensures all content—such as KBAs, videos, and other support content is technically accurate, easily readable, and optimized for maximum effectiveness across all self-service channels. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- AI & Tooling Proficiency: Experience in using Okta's AI Tools (or similar enterprise AI platforms) to build tools that assist with productivity, automate repetitive tasks, or facilitate data analysis
- Content Focus: Proven experience in drafting, editing, or critically reviewing technical documentation or support content (KBAs)
- Data Literacy: Ability to interpret support metrics, top case drivers, and content usage data to make content decisions and identify areas for improvement
- Communication: Exceptional written and verbal communication skills, with an ability to translate complex technical information into clear, easy-to-read, and precise content
- Okta technical support experience would be highly preferred
- Supporting Your Well-Being

Tags: Customer Acceleration-731

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/okta-technical-content-manager/