# Workplace IT Specialist at OKX

- Company: OKX
- What the company does: OKX United States - Buy and trade BTC, ETH, XRP and more on OKX. Explore crypto, Web3 and DeFi on one global trading platform.
- Company website: https://www.okx.com
- Type: Startups
- Level: Mid level
- Location: New York, United States
- Work setup: On-site
- Pay: $134K to $201K base salary per year (USD)
- Posted: 2026-07-18
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/okx/jobs/7808492003
- Page: https://www.1752.vc/careers/jobs/okx-workplace-it-specialist/

## About the role

The Workplace IT Specialist ensures a reliable, secure, and high-quality workplace technology experience for employees across our Americas region (including remote US) offices. Based in our New York office, this role is the primary owner of local office IT and workplace facilities, and the first-line point of contact for Americas region user support. The role also provides remote backup and support for other Americas region offices as needed, and works as part of our Global IT team.

## What they're looking for

- Deliver responsive technical support for hardware, software, operating systems, business applications, and workplace technology, ensuring timely resolution of employee issues for the New York office and Americas users
- Provide first-line, user-facing support for our collaboration, productivity, and business applications, helping employees resolve day-to-day usage questions
- Manage the local endpoint lifecycle — device provisioning, deployment, maintenance, troubleshooting, asset inventory, and secure device retirement — in line with Global IT standards and security policies
- Serve as the primary point of contact for the local office's workplace technology, including conference room AV systems, video conferencing, VOIP, printers, CCTV, access control systems, and other office infrastructure
- Troubleshoot first-line endpoint, networking, Wi-Fi, VPN, identity, and access issues, escalating to and collaborating with the Global IT Operations team on anything beyond first-line
- Support Global IT initiatives, office moves, technology refreshes, and security projects as they affect the local office and the Americas region

Tags: Engineering