# Software Engineer, Customer Experience at Ollama

- Company: Ollama
- What the company does: Ollama is the easiest way to automate your work using open models, while keeping your data safe. Backed by Y Combinator.
- Company website: https://ollama.com
- Type: Startups (AI role)
- Level: Mid level
- Location: Palo Alto
- Work setup: On-site
- Posted: 2026-08-06
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/ollama/ccc3a04f-e173-41e3-9d31-29789ece0c68
- Page: https://www.1752.vc/careers/jobs/ollama-software-engineer-customer-experience/

## About the role

You'll own the experience of the developers who rely on Ollama every day. You'll be the connective tissue between our users and the product: spotting patterns in where developers get stuck and turning them into fixes, better error messages, docs, and product improvements. You'll ship code to Ollama and its supporting systems, with the support queue as your lens on what matters most to users.

Tags: Customer success