# Senior Manager, Global IT Operations at OneTrust

- Company: OneTrust
- What the company does: OneTrust helps companies manage privacy, consent, and AI governance while automating compliance and reducing risk to build trust and drive innovation. Backed by Insight and SoftBank VF.
- Company website: https://www.onetrust.com/
- Type: Startups
- Level: Senior
- Location: Atlanta, Georgia
- Work setup: On-site
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://job-boards.greenhouse.io/onetrust/jobs/8256207?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/onetrust-senior-manager-global-it-operations/

## About the role

Lead and develop a globally distributed IT Operations organization supporting employees across the Americas, EMEA, and APAC, with accountability for Service Desk, Tier 1–3 Support, Executive/VIP Support, End User Computing, Endpoint Management, and related workplace operations. Own global service accountability while establishing clear regional operating responsibilities, decision rights, escalation paths, service standards, and performance expectations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline
- 10+ years of progressive IT Operations experience, including 5+ years in a people leadership role
- Demonstrated experience leading geographically distributed global support or IT Operations organizations
- Experience designing, scaling, or transforming an IT Operations or service delivery operating model
- Strong understanding of IT Service Management, including incident management, problem management, knowledge management, service improvement, and operational resilience
- Experience implementing automation, AI-enabled support, virtual agents, workflow orchestration, analytics, or similar technologies in an enterprise environment

Tags: Business Technology

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/onetrust-senior-manager-global-it-operations/