# Customer Service Representative 2 at Onto Innovation

- Company: Onto Innovation
- What the company does: Onto Innovation is a leader in semiconductor manufacturing software & solutions that solve the most difficult yield, device performance, quality, & reliability issues.
- Company website: https://ontoinnovation.com
- Type: Startups
- Level: Mid level
- Location: Tampa-FL
- Work setup: On-site
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://wd1.myworkdaysite.com/en-US/ONTO_Careers/job/Tampa-FL/Customer-Service-Representative-2_R-6651?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/onto-innovation-customer-service-representative-2/

## About the role

The Customer Service Representative supports Onto Innovation service operations by serving as the first point of contact for customer and internal service requests received through the Onto Innovation Support email inbox. The position reviews, triages, responds to, and tracks requests for service support, spare parts, Return Material Authorizations (RMAs), pricing, and quotations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2 or more years of experience in customer service, sales support, order administration, service coordination, parts support, RMA administration, quoting, or a related role
- Experience supporting industrial, semiconductor, capital equipment, manufacturing, or other technical products preferred
- Experience working with customers and cross-functional teams in a fast-paced service or operations environment
- Working knowledge of Microsoft Outlook, Excel, Word, and Teams
- Experience with ERP, CRM, CPQ, service management, or ticketing systems preferred
- Ability to enter and maintain accurate customer, item, pricing, order, and service information


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/onto-innovation-customer-service-representative-2/