# Senior Customer Success Manager, Investment Banking at Ontra

- Company: Ontra
- What the company does: The leader in AI-powered solutions for private markets. Contract automation, compliance, and entity management for 1,000+ firms. Backed by Battery.
- Company website: https://www.ontra.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://jobs.ashbyhq.com/ontra/52e711a5-b11b-42d8-a994-5f773c01cbba
- Page: https://www.1752.vc/careers/jobs/ontra-senior-customer-success-manager-investment-banking/

## About the role

Collaboration : Work closely with other Customer Success Managers and cross-functionally with Customer Success, Sales, our Lawyer Network, and Product Operations to enhance customer relationships, support the day-to-day operations of the Customer Success team, and address account-specific challenges Customer journey management: Proactively manage and execute tasks throughout the customer journey to enhance client satisfaction and engagement, including facilitating the onboarding process for new customers

Tags: Customer Experience