# Technical Customer Success Manager at Opal Security

- Company: Opal Security
- What the company does: Opal is the access control plane for every identity. Our AI understands the CISO. Backed by Battery and Greylock.
- Company website: https://opal.dev/
- Type: Startups
- Level: Senior
- Location: San Francisco
- Work setup: Remote
- Posted: 2025-10-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/opal/1f3bac51-105a-4f98-ab5a-4e35160c33e2
- Page: https://www.1752.vc/careers/jobs/opal-security-technical-customer-success-manager/

## About the role

Opal is at an inflection point, and we need someone to help us nail what comes after the customer says "yes." We're looking for a technical-minded person who can take our post-sales motion from good to exceptional. This is your chance to re-architect customer success with the freedom to make it yours. You'll follow a player-coach model: rolling up your sleeves with customers while building the foundation for a world-class team that scales with us.

## What they're looking for

- Its OKAY if you haven’t worked early stage but you gotta want it!
- You know the identity and security landscape: you've worked in or adjacent to identity, access management, or security, and you understand the unique challenges of building customer trust in these high-stakes domains. You get why this stuff matters
- This is ideal but not required

Tags: Sales