# Enterprise Account Executive (new business) at Open

- Company: Open (YC W24)
- What the company does: Enterprise AI customer support. Backed by Sequoia.
- Company website: https://open.cx
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco, CA, US / Remote (US)
- Work setup: Remote
- Pay: $230K to $300K base salary per year (USD)
- Posted: 2025-11-29
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/open/jobs/JGgxRGB-enterprise-account-executive-new-business
- Page: https://www.1752.vc/careers/jobs/open-enterprise-account-executive-new-business/

## About the role

Open is built from the ground up for the AI era. We automate the most complex support scenarios with precision across every channel: Web, Email, Phone, SMS, and WhatsApp. We’re used by MoneyGram.com (the world’s second-largest money transmitter), Mollie.com (a 6.5-billion-dollar unicorn), Viva.com (unicorn), FareHarbor.com (a Booking.com company), and many others.

## What they're looking for

- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders at our largest customers. Serve as their primary point of contact and exceed their expectations
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical, and operations orgs to deliver our industry-leading AI-powered customer support infrastructure
- 5–10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex deals
- Strong communication skills: Exceptional verbal and written communication abilities

Tags: Sales
