# Support Program Manager, Support Delivery at OpenAI

- Company: OpenAI
- What the company does: Backed by Greylock, Insight and Khosla.
- Company website: https://openai.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $216K to $240K base salary per year (USD)
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://jobs.ashbyhq.com/openai/862ffe2a-8261-4c46-8ed4-5178567ac7e0
- Page: https://www.1752.vc/careers/jobs/openai-support-program-manager-support-delivery/

## About the role

We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.

Tags: User Operations