# Operations Lead at Opencall

- Company: Opencall
- What the company does: OpenCall AI is an AI‑powered communications platform that automates telephone conversations, accelerates sales and elevates customer experience. Backed by Y Combinator.
- Company website: https://opencall.ai
- Type: Startups (AI role)
- Level: Senior
- Location: New York City
- Work setup: On-site
- Pay: $130K to $190K base salary per year (USD)
- Posted: 2026-05-23
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/opencall/ab591f73-7b23-404d-b0ed-5c3287af5d34
- Page: https://www.1752.vc/careers/jobs/opencall-operations-lead/

## About the role

This is a high-ownership operations role working directly with the founding team. You will help turn signed customers into successful deployments, messy internal processes into repeatable systems, and scattered execution into clear operating rhythm. This is not a back-office coordinator role. It is an operator role. You will own the practical machinery that makes the company run better: implementation tracking, customer handoffs, internal workflows, metrics, reporting, support processes, and AI-enabled automation.

## What they're looking for

- You are extremely organized, but not rigid
- You can take a vague problem like “implementation is too slow” and turn it into the right metrics, owners, meetings, process changes, and follow-through
- You are comfortable with spreadsheets, dashboards, workflows, automations, and lightweight scripting
- You are not intimidated by healthcare complexity, enterprise customers, messy data, or incomplete information
- You can work across founders, engineers, sales, implementation, support, and customers without creating confusion
- You do not need clean swim lanes

Tags: Operations