# Customer Experience Specialist at Opendoor

- Company: Opendoor
- What the company does: About Opendoor At Opendoor, our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. Backed by NEA, Norwest and SoftBank VF.
- Company website: https://www.opendoor.com/
- Type: Startups
- Level: Mid level
- Location: Miami, FL
- Work setup: On-site
- Posted: 2026-07-31
- Apply by: 2026-10-12
- Apply: https://ats.rippling.com/opendoor/jobs/b2a83c1b-6043-488a-9732-0bab00da2ec5
- Page: https://www.1752.vc/careers/jobs/opendoor-customer-experience-specialist/

## About the role

Customer Experience Specialist take pride in delivering premier customer service and a world class experience to thousands of customers every day. This is a critical frontline role that touches every operation at Opendoor and supports customers during the most meaningful financial decision of their lifetime.

## What they're looking for

- Mission-driven. You believe in our mission to empower everyone with the freedom to move and can’t stop thinking about how we can improve upon our outstanding customer experience
- Hungry. You have the horsepower and whatever-it-takes attitude to give your customers a delightful experience working outside of normal business hours including weekends
- True empaths. What gets you out of bed each morning is connecting with and helping people from all walks of life. You naturally put the needs of others before your own and derive energy from helping people
- All about the team. You grow by empowering others and taking the time to cultivate growth in your teammates. Before anyone asks, you’re always there to lend extra capacity when the team gets overextended
- Coachable. You have an appetite for feedback and receive it with passion, seeking out opportunities to become a better operator
- Adaptive and flexible operators. You work well in ambiguity, feel comfortable context-shifting, and adapt quickly to changing processes and tools

Tags: Sales & Partnership