# Sr. IT Support Specialist at OpenGov

- Company: OpenGov
- What the company does: The AI-powered platform trusted by 2,000+ cities, counties, and state agencies to connect finance, permitting, procurement, public works, and more. High-performance government starts here. Backed by a16z.
- Company website: https://opengov.com
- Type: Startups
- Level: Senior
- Location: US | California | San Francisco
- Work setup: On-site
- Pay: $100K to $121K base salary per year (USD)
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://jobs.ashbyhq.com/opengov/2bdedd0f-430c-4dd9-ac68-6af3c7d5998c
- Page: https://www.1752.vc/careers/jobs/opengov-sr-it-support-specialist/

## About the role

The IT Support Specialist II will provide world class technical support to OpenGov’s employees, as well as become a subject matter expert on OpenGov’s systems. This position entails addressing advanced technical challenges, leading end-user training activities, and authoring internal and end-user knowledge repository articles, as well as actively identifying enhancements for organizational processes and tools.

## What they're looking for

- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Possess a minimum of 3 years of experience in a corporate IT support role, with demonstrated proficiency in troubleshooting and problem-solving
- Possess a minimum of 2 years of experience providing executive level support
- Demonstrate proficiency across multiple platforms, including OSX, Windows, iOS, and Android
- Familiarity with Okta and an understanding of modern Identity Management processes and protocols, including SCIM, SAML, and OAuth
- Proficiency in endpoint management systems such as JAMF

Tags: Information Technology