# Manager, Training & Enablement at OpenLoop

- Company: OpenLoop
- What the company does: OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
- Company website: https://openloophealth.com
- Type: Startups (AI role)
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://jobs.ashbyhq.com/openloophealth/da16f4e6-a8e1-4871-998b-0824478f9668
- Page: https://www.1752.vc/careers/jobs/openloop-manager-training-and-enablement/

## About the role

OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. Patient Services supports patients across dozens of client programs through a global agent workforce, including offshore BPO partners — and today that entire training function rests on a single person. The Manager, Training & Enablement changes that. You'll own the training philosophy, framework, and outcomes for Patient Services: how agents get trained, how fast, and — the piece we're missing today — how we know it worked.

## What they're looking for

- 4+ years in training, enablement, or L&D
- 2+ years of people management experience, ideally leading a training or enablement function
- Demonstrated adult-learning and instructional-design expertise — you can speak to methodology, not just materials
- Experience training international learner populations and designing for different learning styles and cultural contexts
- Proven curriculum design and delivery for front-line/agent populations, including train-the-trainer models
- Ability to tie training to measurable outcomes (first contact resolution, handle time, quality scores, time-to-productivity) and to build the mechanisms that verify retention post-training

Tags: Operations