# Sr Provider Support Specialist at OpenLoop

- Company: OpenLoop
- What the company does: OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
- Company website: https://openloophealth.com
- Type: Startups (AI role)
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://jobs.ashbyhq.com/openloophealth/978a8e13-3635-4de8-b295-b71c5c77196a?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/openloop-sr-provider-support-specialist/

## About the role

OpenLoop is seeking a Sr. Provider Support Specialist to join our Medical Operations team. In this senior role, you will be the escalation point for the Provider Support team — the person who takes the provider questions no one else can answer and makes sure they get resolved. This non-clinical, provider-facing role exists for one purpose: to support providers operationally. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3–5 years of experience in provider support, healthcare operations, clinical operations support, or a comparable support function (telehealth experience preferred)
- Bachelor's Degree in Healthcare Administration, Business Administration, Health Services Management, or a related field, or equivalent experience
- Recognized subject-matter expertise in provider-facing operational support — the person others come to when the answer isn't obvious
- Fully autonomous across end-to-end workflows, knows when a situation is a true exception versus a request to resolve
- Demonstrated ability to see patterns across individual requests and initiate improvements that measurably reduce errors, repeat questions, or misrouted escalations
- Consistent track record of mentoring peers and raising the quality of work around them

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/openloop-sr-provider-support-specialist/