# Enterprise Support Engineer (West Coast) at OpenRouter

- Company: OpenRouter
- What the company does: The unified interface for every model. Find the best models & prices for your prompts. Backed by a16z and Menlo.
- Company website: https://openrouter.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Pay: $115K to $150K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://jobs.ashbyhq.com/openrouter/7088bf7a-6ed7-4c35-bd61-6303e712205c
- Page: https://www.1752.vc/careers/jobs/openrouter-enterprise-support-engineer-west-coast/

## About the role

As an Enterprise Support Engineer, you will serve as the technical anchor for our largest and most critical customers.

## What they're looking for

- 3–5+ years of experience in an external-facing support role within a B2B SaaS or API-first environment
- You have deep familiarity with RESTful APIs, HTTP status codes, Server-Sent Event streaming, authentication methods (OAuth, Bearer tokens), and tools like Postman or cURL
- You can read, interpret, and debug code in at least one common programming language in use by our customers (Python, TypeScript/Node.js, Go, Java, etc)
- Experience querying logging and monitoring platforms (e.g., Datadog, Grafana, Cloudflare logs, or GCP Cloud Logging) to trace request lifecycles
- Basic proficiency with SQL or similar query languages for investigations

Tags: Go To Market