# Scaled Support Specialist at OpenRouter

- Company: OpenRouter
- What the company does: The unified interface for every model. Find the best models & prices for your prompts. Backed by a16z and Menlo.
- Company website: https://openrouter.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Pay: $115K to $175K base salary per year (USD)
- Posted: 2026-06-18
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/openrouter/89ff6b47-ba08-4418-b24b-c136dbf2ef82
- Page: https://www.1752.vc/careers/jobs/openrouter-scaled-support-specialist/

## About the role

We're looking for a Scaled Support Specialist who lives at the intersection of deep technical troubleshooting and exceptional human communication. You'll be the front line for developers integrating with OpenRouter's API — diagnosing complex issues across dozens of model providers, untangling new edge cases, and making sure every developer who reaches out feels like they have a partner, not a ticket number.

## What they're looking for

- 4+ years in a technical support, developer support, solutions engineering, or similar role — ideally supporting an API or developer tools product
- Exceptional troubleshooting instincts
- Strong API fluency
- Proficiency in at least one scripting language (Python or TypeScript)
- Excellent written communication
- Comfort with ambiguity

Tags: Go To Market