# Customer Success Manager I at OpenSpace

- Company: OpenSpace
- What the company does: OpenSpace is the Visual Intelligence Platform built for construction teams. Turn jobsite imagery into real-time insights that drive better decisions, faster. Trusted on 95,000+ projects worldwide. Backed by Lux and Menlo.
- Company website: https://www.openspace.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: U.S.
- Work setup: On-site
- Pay: $80K to $100K base salary per year (USD)
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://www.openspace.ai/careers?gh_jid=8039478003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/openspace-customer-success-manager-i/

## About the role

The Customer Success Manager (CSM) is responsible for driving adoption, satisfaction, and retention across a portfolio of mid-market and enterprise commercial OpenSpace customers. This role ensures customers realize and achieve value from the OpenSpace platform through effective onboarding, ongoing enablement, proactive communication, and consistent adoption support. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in Customer Success, Account Management, Support, or another customer-facing role in a B2B SaaS environment
- Experience facilitating onboarding, training, or engagement programs with customers
- Bachelor’s degree preferred or equivalent experience
- Construction or ConTech industry experience is strongly preferred
- Ability to manage a book of business totaling $5M+ across 30-100+ accounts
- Strong verbal and written communication skills with the ability to deliver product training effectively

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/openspace-customer-success-manager-i/