# Global Head of Customer Success Engineering at OpenX

- Company: OpenX
- What the company does: Backed by Index.
- Type: Startups
- Level: Principal and up
- Location: US - Remote
- Work setup: Remote
- Pay: $242K to $285K base salary per year (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.lever.co/openx/a7aac3e0-a41f-4388-a4cb-680bf8a5eab3?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/openx-global-head-of-customer-success-engineering/

## About the role

Lead the Solutions Architects, Support Engineering, and Deal Operations organizations across global regions. Build your leadership bench, coaching and developing leaders. Run regular 1:1s and set career paths for your direct reports. Act as the technical escalation point for your organizations, as well as the cross-functional orgs you support. Within your teams, you will set priorities, decide what drops, and make sure recurring issues get fixed at the root. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 10+ years in programmatic advertising in a technical role at an SSP, DSP, ad server, or publisher
- Deep knowledge of OpenRTB, auction mechanics, and supply paths, including CTV and pod bidding. You can diagnose a problem from bid-level data
- Strong sense of ownership and commercial mindset. You must understand how technical decisions affect business outcomes across various KPIs
- Track record of working effectively across many teams and regions
- Comfort with ambiguity and disagreement. You are able to disagree openly and respectfully, including with senior leaders across Commercial, Product, and Engineering
- Ability to demonstrate a record of disciplined prioritization. You triage by revenue, risk, and effort, and communicate clearly what is being worked on and what isn’t

Tags: Technology Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/openx-global-head-of-customer-success-engineering/