# Helpdesk Analyst II (Remote USA) at Optro

- Company: Optro
- What the company does: Transform how you manage risk with Optro (formerly AuditBoard). The AI-powered GRC platform trusted by over 50% of the Fortune 500. Learn more. Backed by Battery.
- Company website: https://optro.ai/
- Type: Startups (AI role)
- Level: Analyst
- Location: United States
- Work setup: Remote
- Pay: $58K to $86K base salary per year (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.ashbyhq.com/optro/41504ce3-a8e5-431b-9a74-ff889a252efa?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/optro-helpdesk-analyst-ii-remote-usa/

## About the role

Takes ownership of complex, high-impact, and recurring incidents through to resolution. Perform advanced troubleshooting across macOS, Windows, iOS, and Android devices, as well as SaaS applications, identity and access, networking, and collaboration tools. Found on 1752vc Careers, the job board for startup and VC roles.

Tags: Technology

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/optro-helpdesk-analyst-ii-remote-usa/