# Associate, Service Transformation at Oscar AI

- Company: Oscar AI
- What the company does: Oscar is an AI operations analyst that watches every location 24/7, catching revenue leaks, labor inefficiencies, and compliance risks, then delivering the alerts, reports, and action plans your team needs to fix them fast. Backed by Techstars.
- Company website: https://oscar.ai
- Type: Startups (AI role)
- Level: Associate
- Location: Atlanta, Georgia, United States
- Work setup: On-site
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://oscarhealth.com/careers/jobs?gh_jid=8319428&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/oscar-ai-associate-service-transformation/

## About the role

The Associate, Service Transformation will drive the project work that brings Service Forward to life, partnering with business and technical teams to improve contact-center processes, workflows, and service experiences. This role will manage implementation details, analyze performance, coordinate stakeholders, and support smaller member and provider service-optimization initiatives alongside broader transformation work. You will report into Senior Director Member & Provider Services. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- A bachelor's degree or 3+ years commensurate experience
- 3+ years of work experience in operations, health insurance, data analysis, engineering or consulting
- 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
- 2+ years of experience with end-to-end project management
- 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures
- 2+ years of experience with process improvement methodologies such as Lean, Six Sigma or Theory of constraints

Tags: Member Programs

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/oscar-ai-associate-service-transformation/