# Executive & Social Media Escalations Expert at Oscar AI

- Company: Oscar AI
- What the company does: Oscar is an AI operations analyst that watches every location 24/7, catching revenue leaks, labor inefficiencies, and compliance risks, then delivering the alerts, reports, and action plans your team needs to fix them fast. Backed by Techstars.
- Company website: https://oscar.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: Atlanta, Georgia, United States
- Work setup: On-site
- Pay: $48K to $67K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/oscar/jobs/8187032
- Page: https://www.1752.vc/careers/jobs/oscar-ai-executive-and-social-media-escalations-expert-3/

## About the role

The Executive & Social Media Escalation Expert, Member and Provider Services, solves complex member and provider issues by using the technical tools across the production operation. You will use important skills objectively to review complex cases escalated by members and providers through executive level complaints and social media platforms. You will report into the Associate Director, Member & Provider Escalations.

## What they're looking for

- Manage and resolve high-visibility executive level complaints with urgency and professionalism

Tags: Member Care & Services